CompassPlatform by Next Step Systems

Support

Need help with CompassPlatform, account access, organization setup, Flow Analysis, saved work, reports, or billing? Contact Next Step Systems and include a short description of what happened.

Contact

Email support: support@nssomniai360.com

When possible, include the page you were on, what you expected to happen, what actually happened, and the email address used for your account.

Billing, changes, and cancellation

To cancel or change your subscription, contact support before your next billing date. We will help process the change through Stripe.

Guidance note

CompassPlatform is a decision-support and improvement-learning platform. It helps teams see work more clearly, but final decisions should be reviewed by the people responsible for the process, customer, safety, quality, financial, and organizational outcomes.

Identity

CompassPlatform is created and published by Next Step Systems.